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MR
Shelly has become the only person that we call when we're thinking about making a transaction. She's the one we trust the most. She knows this area better than anyone. When we first approached her about a possible move out of the area, she worked tirelessly interviewing other agents out of state. When it became time to list our house, we shared with her that it was our wish to complete this transaction "off market." She warned us to be careful and shared the reasons we might want to consider going on MLS but assured us that she understood our perspective and respected our choice. We gave her the keys to our house and went on a short trip. When we came back, we had multiple offers scheduled to present. She comforted us throughout all of it. Anytime we had a concern, she, her husband or both of them were at our house within minutes. It was extraordinary. She literally dropped everything anytime we called for help. She had us under contract within days, the offer we accepted was at list price and all cash. We closed less than a week later. We've worked with some of the top agents throughout the US and she's one of the best we've ever seen. On the buying and selling end, it'd be a huge disadvantage to work with absolutely anyone but her. She's terrific and she personally knows her clients very well.
MR
MS
Shelly is a gem. We saw this when we bought our first home 10 years ago, and then again when we sold it and bought a new home recently. We were referred to Shelly in 2010 after having no luck for ~ 2yrs finding our first home. Within a few short weeks of connecting with Shelly, we had looked at many homes and zeroed in on the one we wanted. She tackled it and, like so many other reviews have remarked, we felt like we were her only clients. She is a master at her craft. Our most recent experience buying and selling a home continued to affirm our faith in Shelly's work ethic and ability to navigate the market and handle any obstacle. 1. We loved our first home and were very happy in it for ~10 years, when our family was young. As we started to outgrow it, we were ready to sell it. What Shelly, her gardener, her painter, and her stager did was nothing short of amazing. What was a smaller home for some, now looked like a tremendous spacious home with lots of possibilities. The most telling evidence: our home outsold comparable homes in the vicinity that sold during that period. 2. Shelly worked hard to get as much information about the purchase of our new home as she possibly could. We ended up winning our first bid with Shelly's guidance on what she believed the market would command. She knew we'd be happy with the home and the neighborhood. She alleviated our concerns on the home inspection by connecting us with providers with reasonable solutions, such as a window vendor that offered a great deal on potential energy saving solutions. 3. It's been about 5 months since our purchase and we've accomplished 95% of the punch list items in our new home. Shelly listened and made sure our top priority for repairs required were met with some of the best contacts in the business. We've connected with a superb plumber that has installed desired improvements into our new home. As it was originally built in 1951, there were some areas in the drain lines that needed replacement. You can't go wrong with Shelly as your navigator in the home buying and selling business.
MS
B W
I was in another state during the sale. Shelly handled every single detail and I quickly realized that I didn't have to burden myself with any unnecessary stress from the sale.
Her marketing was top notch and very effective. In the end, I received 5 offers and Im pleased to say it sold over asking.
She was extremely knowledgeable, professional and personable throughout the process.
Im really grateful. Thank you Shelly.
B W
Stephanie A
I don't even know where to begin about Shelly and how AMAZING she is!!! She treated my sister and I as if we were buying a billion dollar home and always made us feel so comfortable. She is warm, spunky, outgoing and knows her business. She is on top of what is out there to buy, what's a good deal and what you should pass on. She asks all the right questions and any family would be lucky to snag her as an agent. I know that her job is to know the business, but she definitely goes above and beyond. I would highly recommend Shelly and definitely look forward to working with her again, if I ever get to buy another house.
Stephanie A
Purav Shah
Shelly is truly a godsend!! As a first-time home buyer, things would've been a lot scarier if I didn't have an agent as honest, caring, professional, resourceful, and knowledgable as her!
I first started househunting 2 years ago, and was only able to pull the trigger recently. Shelly's been incredibly patient with me and my naiveté throughout the process. She worked through ever-evolving budgets, preferences, mortgage laws, etc. while teaching me about Bay Area real estate, and helping me hone in on the kind of home I truly wanted.
She makes your goals her own and for her, the job isn't over, really ever. She defaults to going above and beyond, and doing so with class! Whether it's hand delivering offer letters to add an x factor, or regularly calling to check in on me, even though I moved into my new home months ago.
Her long history in real estate and her expertise is demonstrated in so many different ways. Her instincts are razor sharp, whether it's helping dial in (or omit) certain neighborhoods/locations from my search, or saving me big time by strategically placing contingencies on offers.
Nearly every open house I attended, the listing agent personally knew, or had actually worked with Shelly in the past. She's built up a large network that she can leverage for virtually any real estate task.
I cannot recommend her enough, and I myself really look forward to working together on the next real estate transaction, whenever that may be.
Thanks Shelly, for pouring your heart and soul into the search for the perfect home for Kai and I!!
Purav Shah
Allison Mariko Okamura
Shelly helped my family find a wonderful home in the Bay Area (Mountain View) in spring 2011. We were relocating from Maryland, and very concerned about finding a house that fit our budget, was in move-in condition, and was in a neighborhood with good schools. Shelly was amazing. She carefully listened to our needs and recommended a large number of neighborhoods (and specific houses) that fit our wishes and constraints. Because we lived across the country, we only had a few opportunities to come search for our new home -- Shelly made it easy. She kept us in the loop and made sure she was available to us whenever we needed her, especially during our house-hunting visits. When we found our perfect house, the bid was due that same day at 5 pm. Shelly was terrific about leading us through the process and making sure we submitted an appropriate bid. (If you know the area, you know that houses in move-in condition go really fast; they are often only on the market for a week and have 10+ bidders.) She knows the market incredibly well -- we were positioned just right to win the house without going overboard (or underwater!). After we bought the house, we wanted to make a few improvements before our cross-country move. Shelly helped coordinate the contractors before we moved, which was such a life saver. Shelly is a truly outstanding person with great professional judgement and deep knowledge of the Bay Area market. I'm so glad we had Shelly to help us; we had the best possible outcome to what initially seemed like a very intimidating house purchase.
Allison Mariko Okamura
Morgan Eklund
Shelly has become the only person that we call when we're thinking about making a transaction. She's the one we trust the most. She knows this area better than anyone. When we first approached her about a possible move out of the area, she worked tirelessly interviewing other agents out of state. When it became time to list our house, we shared with her that it was our wish to complete this transaction "off market." She warned us to be careful and shared the reasons we might want to consider going on MLS but assured us that she understood our perspective and respected our choice. We gave her the keys to our house and went on a short trip. When we came back, we had multiple offers scheduled to present. She comforted us throughout all of it. Anytime we had a concern, she, her husband or both of them were at our house within minutes. It was extraordinary. She literally dropped everything anytime we called for help. She had us under contract within days, the offer we accepted was at list price and all cash. We closed less than a week later. We've worked with some of the top agents throughout the US and she's one of the best we've ever seen. On the buying and selling end, it'd be a huge disadvantage to work with absolutely anyone but her. She's terrific and she personally knows her clients very well.
Morgan Eklund
Cheryl Jasper
Shelly Potvin recently sold my house, generating a new all-time high price for the neighborhood! She's THE BEST REALTOR EVER! She knows her business, has tons of experience, keeps a cool head, and does an amazing job at every turn. Thank you so much, Shelly!
Cheryl Jasper
Pat Jordan
Shelly Potvin is an unparalleled agent. She is devoted, sincere, and very experienced in working with both Sellers and Buyers. I have been honored to have her now represent my former clients as well as the owners of the Monta Loma neighborhood in Mountain View that I used to live in. It was my speciality area, and I wanted to make sure everyone was taken care of kindly and expertly. Shelly has come through in spades doing the most incredible work I have ever seen. That is saying something, because I sold real estate for 40 years. So don't think twice, hire Shelly!